Frequently Asked Questions
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The Andy candle is handcrafted using premium natural organic soy wax, non-toxic essential oils, and a smokeless wooden wick. It is designed to provide a clean, even burn while delivering a warm and inviting ambiance.
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Our smokeless wooden wick offers several advantages:
Creates a gentle crackling sound similar to a fireplace.
Produces a cleaner burn with minimal soot.
Provides an even wax melt for better fragrance performance.
Adds a modern, elegant touch to the candle.
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With proper care, the Andy 3.5 oz candle provides approximately 20–25 hours of burn time.
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Yes. The candle is made from high-quality organic soy wax, a renewable, plant-based alternative to traditional paraffin wax. Soy wax burns cleaner and helps reduce excess soot.
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Wooden wicks require a little extra care. Before each burn:
Trim the wick to about 1/8 inch (3 mm).
Remove any charred wood from the previous burn.
Hold the flame to the wick for 10–20 seconds until it catches properly.
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For the best performance, burn the candle for 2–3 hours per session. Avoid burning it for more than 3 hours continuously.
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The wooden wick is designed to produce minimal visible smoke when properly trimmed and maintained. Burning the candle in a draft-free area also helps maintain a clean flame.
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Yes. When used according to standard candle safety guidelines, the Andy candle is safe for indoor use. Always place it on a heat-resistant surface and keep it away from children, pets, curtains, and other flammable materials.
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Use a candle snuffer or gently blow out the flame. Allow the wax to cool completely before moving or relighting the candle.
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Tunneling usually occurs when the candle is extinguished before the wax melts across the entire surface. Always allow a full melt pool during the first few burns to help prevent tunneling.
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Absolutely. Once the candle has completely burned down and cooled, remove any remaining wax, wash the container with warm soapy water, and repurpose it for storage, décor, or small plants.
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Store the candle in a cool, dry place away from direct sunlight and excessive heat to preserve the wax and fragrance quality.
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Yes. The Andy 3.5 oz Soy Wax Candle makes a thoughtful gift for birthdays, holidays, housewarmings, weddings, thank-you gifts, and everyday occasions.
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Trim the wooden wick to 1/8 inch before each use.
Never leave a burning candle unattended.
Keep away from children and pets.
Burn on a stable, heat-resistant surface.
Keep away from drafts and flammable objects.
Stop using the candle when approximately 1/2 inch of wax remains.